iCargo――A New Generation of Airfreight Business Management System for Airlines

Being a new generation of the core business management system designed for airlines, iCargo takes charge of processing the import and export business of airline, supporting the collectivized freight operation and management of airline in multiplied bases and operation department. Furthermore, iCargo provides a managerial function of comprehensive quality supervision to guarantee a permanent standard operation of freight business, which reflects the managerial idea of Cargo2000.

• Product speciality

  iCargo, a new generation of the core business management system designed for airlines, is a core software product of the overall solution of airlines.

  It supports fully the information management of marketing centered on customer management and rate management as well as the informatization operation of export, import and warehouse business, meeting the requirement of the front-line operator for business processing. In the same time, since iCargo ensures that the quality controlling staff from each base and operating department of the airline can supervise the operation of the business timely, accurately and allsidedly, it meets the requirement of these staff for supervision. Under the support of Infolink, iCargo also satisfies the requirement of globalized business operation by supporting automatic message generation, receipt, resolution and processing.

  iCargo is a product with a four-layer structure, adopting the most advanced Smart Client technique in the world, supporting the connection of the internal WAN of an enterprise to Internet and client upgrading free from maintenance. Moreover, its processing speed for WAN is far higher than that of traditional browsers. Therefore, it offers an IT guarantee to the application of airline group.

• Major Functions
  1. Maintaining management of system application
     • Basic data maintenance
     • Flight information maintenance
     • Application maintenance
  2. Market operation management
     • Customer management
     • Rate management
     • Warehouse charging standards management
  3. Domestic/international import/export business management
     • Receiving management
     • Cargo allotment management for export
     • ULD management
     • Importing management
     • Cargo collection management
  4. Warehouse management
  5. ULD tracking management
  6. Quality management
  7. Statistical analysis
• Valuable Results Brought in by iCargo
  1. Support the collectivized business operation of airline

     Being the product of InfoSky with independent intellectual property rights, iCargo condenses InfoSky's more than ten years' experience of system development and project promotion in the industry of civil airfreight, reflecting the requirement of collectivized operation everywhere in its design. It supports the simultaneous importing and exporting dealing of all the bases and business offices of the airline. With the system, the airline can make not only unified rate policies but also flexible policies through authorization according to the freight competition condition of different region. The system can adjust the collective rate policy and the control of power separation at any time according to market condition. The airline may also perform unified flight control or entrust its base or business office to carry out independent flight control through authorization.

  2. Reflect advanced ideas of quality control

     Following the managerial ideas of Cargo2000, iCargo provides airlines advanced quality controlling tools. The airline may make cargo freight plan according to related factors such as customer's requirement on time, space booking condition, time to be cost for ground processing and cargo delivery etc. estimated according to actual condition, whereas the quality control staff and customers may perform dynamic tracking and early-warning management by setting the "Milestone" of the system, supervise the actual transportation status of their cargos and make comparison and analysis through the system.

  3. Support the overall message processing and assistance of international freight business

     iCargo follows the international standards, supports fully the automatic sending-out, receiving, resolution and processing of the message in Cargo IMP format, simultaneous flight dealing, information sharing and promotes the dealing efficiency.

  4. Enable the united operation of airline and forwarder to realize the "Door-to-Door" business

     iCargo allows the forwarder or business partner without the system to use the system as a joined-in business site so as to realize the cargo collection and delivery to door. If they have their own systems, they can exchange data with iCargo through Infolink to produce complete freight information and realize "Door-to-Door" business.

  5. Enhance the core competitiveness of airlines

     While using iCargo system, airlines may promote their marketing of freight through the informatization of freight marketing, improve their customer services through informatized customer service, raise their dealing efficiency through informatized business operation, enhance their quality control through informatized freight supervision, empower their freight assisting strength through the automatization of information exchange and lower risk and enhance their power of making decisions about freight business through informatization.